Versand
Shipping Policy
Last updated: July 2026
Thank you for shopping with Glitzarati Atelier™ — every order is crafted with care and intention, just for you.
✦ Processing Time
Because each product is handcrafted in small batches in Collingswood, NJ, please allow 3–5 business days for your order to be prepared, packaged, and handed off to our carrier. Orders placed on weekends or holidays will begin processing the next business day.
During peak seasons or promotional periods, processing may take up to 7 business days. We'll always keep you informed.
✦ Shipping Methods & Rates
We currently ship within the United States only.
| Method | Cost | Estimated Delivery |
|---|---|---|
| Economy Shipping | FREE on orders $35+ | 5–8 business days |
| Economy Shipping | Flat rate on orders under $35 | 5–8 business days |
| USPS (Carrier-Calculated) | Calculated at checkout | 2–5 business days |
Shipping rates for USPS are calculated in real time at checkout based on your location and order weight.
✦ Free Shipping
Enjoy free Economy shipping on all domestic orders of $35 or more — no code needed. Your discount is applied automatically at checkout.
✦ Tracking Your Order
Once your order ships, you'll receive a confirmation email with your tracking number. Please allow 24–48 hours for tracking information to update after you receive your shipping notification.
Can't find your tracking email? Check your spam folder or reach out to us — we're happy to help.
✦ Special Handling — Fragile Items
Some of our products, including glass diffusers and candles, are fragile by nature. We take extra care to wrap and cushion these items for safe transit. However, if your order arrives damaged, please contact us within 3 days of delivery with a photo of the damage and we'll make it right.
✦ Returns & Delivery Issues
We have a 3-day return window from the date of delivery. If your package is lost, delayed, or arrives damaged, please don't hesitate to reach out so we can assist you promptly.
✦ Contact Us
Questions about your order? We'd love to hear from you. Reach out through our contact page and we'll respond within 1–2 business days.